Effective Date: January 1, 2026
This Privacy Policy applies to Benicia Towing Service, located at 110 East D Street, Benicia, CA 94510, and our website at benicia-towing.com. When this policy says "we," "us," or "our," it refers to Benicia Towing Service. When it says "you," it refers to anyone who visits our website or contacts us.
When you fill out our contact form, we collect the information you enter - typically your name, phone number, email address, and any details you share about your towing or roadside assistance need. When you call us, we collect your phone number and any information you share during the call.
Like most websites, ours may automatically collect certain technical information when you visit, including your IP address, browser type, the pages you view, and how long you spend on each page. This information is collected through standard web server logs and, if enabled, third-party analytics tools such as Google Analytics.
Our website may use cookies - small text files stored on your device - to understand how visitors use the site and to improve your experience. You can configure your browser to refuse cookies, though some parts of the site may not function as intended if you do so. We do not use cookies to track you across unrelated websites.
We use the information we collect for the following purposes:
We do not sell your personal information to third parties. We do not use your information for targeted advertising.
We share your information only in limited circumstances:
We retain your personal information for as long as is reasonably necessary to fulfill the purpose it was collected for, including to meet legal, accounting, or reporting obligations. Customer service records related to towing jobs are typically retained for the period required by applicable law. If you would like us to delete your information sooner, please contact us using the details below.
Depending on where you live, you may have certain rights regarding your personal information, including:
California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information below. We will respond to your request within a reasonable time.
Our website may contain links to third-party websites, such as map services or industry resources. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.
We take reasonable steps to protect the information we collect from unauthorized access, disclosure, or loss. No method of data transmission or storage is completely secure, however, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after a policy change constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have questions about this Privacy Policy or want to exercise your rights, reach out to us directly: